Crafting Ultimate | House of Guwalani

CANCELLATION, RETURN AND EXCHANGE POLICY

Luxury handcrafted shoes and accessories for men and women, owning an SBG is to step into a world of sophistication and exquisite attention to detail. Owned by an entrepreneur who has passion, love and eye for crafting quality and luxury that speaks. Whether bespoke or ready to use, their products are imbued with a sense of experience.

If you would like to make any changes in your order or cancel the same, please call on the SBG’s toll free number ______ or write to us on [email protected] We want you to love your purchases. Buy and try your purchases in the comfort of your home and in case you are not satisfied with the item or have any issues with the same, you may proceed with return or exchange of the same within 15 days of receiving the order.

Cancellation

The order can be cancelled before it has been packed at our warehouse, any changes/ cancellations in the placed order can be made before the same has been shipped.

Returns

Return policy is only applicable in case wrong or damaged product/s are received.
The charges of return are to be borne by the customer.

Exchanges

Exchange to be made if the product delivered is wrong, defective and in case of size issues.
Exchange within two weeks for any sort of issues.
Subject to availability of products.

Please Note

At the time of Returns/ Exchanges, include price tags, labels, original packing and invoice along with the product.
Items that are tampered, worn out or used and not returned in the original condition or packaging shall not be eligible for any returns or exchanges.
The customer has to ship the returns back to us themselves, the reimbursement shall be provided for the return charges if the product is faulty or wrong.

Refunds

Refund shall be initiated once we get the product back.
The refund amount shall reflect in the customer’s bank account only.
For any queries/ assistance you may write to us on [email protected]

Disclaimer

Our products are made exclusively with an A grade leather. There may be some variations in colour and structure due to hard finishing of the leather. Leather ages naturally and when looked after properly can last you a lifetime. By purchasing any product you agree to this disclaimer.

Established in the year ….., Shoes by Guwalani aspires to redefine luxury for the 21st century, further reinforcing our position as one of the world’s most fashionable and high end shoe brand For us, great products start with the finest raw materials, thus, we focus on creating and achieving the highest qualities in design, skills, materials and processing.

With an incredible eye for what’s in vogue and a passionate drive to exceed expectations. We constantly strive towards delivering the best possible shopping experience while at the same time helping our customers express their style through our special Made-to- Order service. Whether you are in tune with the latest trends or looking for classic pieces, we’ve got you covered.

Well equipped with exquisite craftsmanship and contemporary design of shoes, our USP is to cater to the consumers who are looking for customized, comfort intrinsic and fine quality leather shoes.

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